Privacy Policy

At Sylvia Brooks Music (“we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or purchase products and services from us.

1. Information We Collect

When you visit our website or make a purchase, we may collect the following information:

  • Personal details such as your name, email address, billing/shipping address, and phone number.
  • Payment details (processed securely through third-party payment providers).
  • Technical information such as your IP address, browser type, and device information.
  • Any information you voluntarily provide when contacting us, booking performances, or signing up for newsletters.

2. How We Use Your Information

We use your information to:

  • Process orders, payments, and deliveries for CDs, LPs, and signed merchandise.
  • Respond to inquiries and manage event/corporate booking requests.
  • Send email updates about new music, merchandise, or events (only with your consent).
  • Improve website functionality and enhance your user experience.

3. Consent

By providing your personal information to complete a transaction, you consent to its use for that purpose. If we request your information for additional purposes (e.g., newsletters), we will ask for your explicit consent.

You may withdraw consent at any time by contacting us at: sylviabrooks.net@gmail.com

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share it with trusted third-party providers who help us operate our website, process payments, or deliver products.

We may also disclose your information if required by law or to protect our legal rights.

5. Security

We take appropriate measures to protect your personal information against unauthorized access, alteration, or misuse. While no method of online transmission is 100% secure, we use SSL encryption and industry best practices to safeguard your data.

6. Cookies

Our website may use cookies and similar technologies to improve functionality, analyze traffic, and personalize your experience. You may disable cookies in your browser, but some features of the site may not function properly.

7. Third-Party Services

Our website may include links to third-party websites (such as payment processors or event booking platforms). We are not responsible for their privacy practices and encourage you to review their policies.

8. Age of Consent

By using this website, you confirm that you are at least the age of majority in your state or country of residence, or you have given consent for any minor dependents to use this site.

9. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will take effect immediately upon posting on this page.

10. Contact Us

For questions, access, corrections, or deletion of your personal information, please contact: sylviabrooks.net@gmail.com